Leadership
We hear it all the time: “Change is hard.” It’s almost a reflex now — the moment the word “change” enters the room, resistance follows it in like an unwelcome shadow. I’ll be honest: I don’t leap out of bed each morning eager to reinvent my world. I
Deming
“A manager understands and conveys to his people the meaning of a system. He explains the aims of the system. He teaches his people to understand how the work of the group supports these aims.” W. Edwards Deming, The New Economics for Industry, Government, Education, and Health Care. We’ve
Leadership
OK, so tenuous music link in today’s title. Perhaps there is a link. Zumba, does it involve rhythm? Make Gemba part of a rhythm It is important Gemba is part of a rhythm or cadence of leadership. We often talk about Gemba (Genchi Genbutsu; actual place, actual thing), going
Deming
Exciting news, Metallica are performing in Doha at the end of November, part of the F1. Plus you might have noticed I’m weaving in musical references to my articles, whenever I can. Today’s Readwise highlight is about seeking a target and the destruction that follows! Metaphorically speaking. Targets
Ackoff
In general, I’m not a huge fan of Toyota cars. I did once own a silver Toyota MR2 Roadster, which was fun to drive, drop the roof during a British Summer, even in the Winter with the heaters on full blast. I actually wish I could have bought a
Leadership
Today’s Readwise highlight happens to synchronise with a discussion I was having with the team today. Not every area for improvement will have measures, but they will need a way of assessing baseline performance ahead of testing change ideas. Can we measure culture? As we know, organisational culture is
Continual Improvement
Today’s Readwise highlight aligns to an area I believe many organisations struggle with. This is the 'Way' Demonstrating one of the foundational pillars of ‘The Toyota Way’ of respecting individuals, especially by supporting genuine development of employees at every level. It is respecting them to apply their
Continual Improvement
I’ve been an avid user of Readwise to sync ebook highlights, review a selection daily and export to Obsidian. For some time, taking one retrieved highlight every day (wish me luck) and being inspired to write a blog article has been on my to-do list. I encourage you to
Business
In part one, I introduced the theory used to logically support the use of annual performance appraisals. 'Theory X' and how employees are generally not to be trusted, need controlling by managers. How does that make you feel as an appraisee? Make you want to perform? Appraisal quick
Business
Many organisations have a structured performance appraisal system, usually with an annual review. Most of us would have recently had our appraisal for last year, revising our performance and setting new objectives for the coming year. This is the first in a short series as I explore performance appraisals and
Business
I was bemused listening to a personal growth podcast to see Dr. Deming’s teachings just as applicable as if it was leadership and business transformation Brendon Burchard is a phenomenal coach on many levels. Recently, I subscribed to one of his podcasts, ‘Motivation with Brendon Burchard’. One episode described
Leadership
Whenever I think about Lean Culture, my mind focusses on the two pillars of Continuous Improvement and Respect for People. From these pillars come behaviours. Humility in leadership is a manifestation of respect for people, for individuals. I can still picture the scene, many years later, as if it was