Business
Many organisations have a structured performance appraisal system, usually with an annual review. Most of us would have recently had our appraisal for last year, revising our performance and setting new objectives for the coming year. This is the first in a short series as I explore performance appraisals and
Business
I was bemused listening to a personal growth podcast to see Dr. Deming’s teachings just as applicable as if it was leadership and business transformation Brendon Burchard is a phenomenal coach on many levels. Recently, I subscribed to one of his podcasts, ‘Motivation with Brendon Burchard’. One episode described
Business
If you don’t care about your customers, expect them not to care about you. Make us pay for your failure, lose any hope of loyalty. We had a 3:50pm flight booked for 22nd June 2024 on VietJet Air from Hanoi to Da Nang, Flight 1453. As we reached
Deming
Music has always been a passion of mine, and as I was thinking about blog articles, what popped into my mind was a line from Led Zeppelin. I hear it in my head as if playing through my music system (old school rather than mobile phone, although any will give
Deming
Recently, an organisation bombarded employees with repeated emails about setting objectives for 2024. There are two types of employee, each having slightly different processes for appraisal and objective setting. One uses a standard form that is completed and uploaded to an HR system that includes a section for objectives. The