Business
In part one, I introduced the theory used to logically support the use of annual performance appraisals. 'Theory X' and how employees are generally not to be trusted, need controlling by managers. How does that make you feel as an appraisee? Make you want to perform? Appraisal quick
Business
Many organisations have a structured performance appraisal system, usually with an annual review. Most of us would have recently had our appraisal for last year, revising our performance and setting new objectives for the coming year. This is the first in a short series as I explore performance appraisals and
Business
I was bemused listening to a personal growth podcast to see Dr. Deming’s teachings just as applicable as if it was leadership and business transformation Brendon Burchard is a phenomenal coach on many levels. Recently, I subscribed to one of his podcasts, ‘Motivation with Brendon Burchard’. One episode described
Business
If you don’t care about your customers, expect them not to care about you. Make us pay for your failure, lose any hope of loyalty. We had a 3:50pm flight booked for 22nd June 2024 on VietJet Air from Hanoi to Da Nang, Flight 1453. As we reached